SHIPPING & RETURNS
Shipping Policy
High Five complies with all state and federal alcohol laws. At this time, we do not ship products directly to consumers. All sales are handled through licensed distributors and retail partners.
For Customers
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You can purchase High Five at participating liquor stores, bars, and restaurants across Texas.
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If your favorite spot doesn’t carry us yet, ask them to — we’re expanding quickly!
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Because of Texas regulations, we are unable to fulfill online orders or ship directly to your home.
For Bars, Restaurants, and Retailers
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All orders are fulfilled through our licensed Texas distributor.
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If you’re interested in stocking High Five, please contact us through our [Contact Page] and we’ll connect you with our distributor.
Expansion Plans
We’re working hard to make High Five available in more states. Follow us on social media for updates as new markets open.
Return & Exchange Policy
At High Five, we want every experience with our product to live up to our motto, Bring the Party. However, because we sell exclusively through licensed distributors, liquor stores, and bars, all returns and refunds are handled according to the policies of the retailer where you purchased High Five.
For Customers
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No direct returns: High Five cannot accept returns or issue refunds directly, as we do not sell to consumers online.
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Liquor store or bar policy applies: If you purchased High Five at a liquor store, bar, or restaurant, please contact them directly regarding returns or exchanges. Their policies will apply.
For Bars, Restaurants, and Retailers
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Orders placed through our licensed distributor are subject to distributor return and refund policies. Please contact your distributor representative for details.
Quality Concerns
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If you believe you’ve encountered a quality issue with a High Five product, please reach out through our [Contact Page] or email us at info@highfiveliquor.com with details. While we can’t issue refunds directly, we take product quality seriously and will work with our partners to address the situation.